Includes product reviews marked as follows:
this category speaks for itself, how well the unit performs.
Supportability: This one really deals with how useful is the support
from the manufacturer, ie support site, speed and quality of responses
to email support questions. As to the unit being tested, how good are
the logs (for routers) and manuals that come with the units.
Ease of Use/Configuration: Again this is generally pretty self
explanatory, how easy is it for a user (not a sysadmin, a novice to
intermediate user) to pull this out of the box and install it. How
good are the documents, are there any quirks associated with
installing this piece of hardware etc..
Features: As to features, this category measures how useful the
features the piece being tested are as well as giving marks for
features that are useful. If we test a piece of hardware we also look
at its competition and if there are industry standard features that
this unit doesn't have, marks will be deducted.
Personal: Marks in this category are based solely on the tester. It
all has to do with the general overall impression of the piece of
equipment being tested. Let's say its blazing fast, great support
site, all kinds of features, fairly easy to configure and install, but
it might have some quirks which aren't measured, or it looks and feels
cheap then this category will chances are reflect that.